YEAH, WE did THAT!

Complete Tracking and Audit Strategy for Compliance Driven Healthcare Company

Opportunity
Our client is one of the largest managed care organizations in the U.S., a national leader in managed long-term services and supports, and a top insurer in the nation on the Health Insurance Marketplace. ColorArt has been providing services for this client for almost 20 years, dating back to when they were a small healthcare company with only 1 or 2 state based health plans. They will be approaching 22+ Million Members next year. ColorArt’s support has been critical in their successful growth over the years, through investing in ongoing technology and equipment improvements to expand our service offering and capabilities to take on management of their large mail programs.
ColorArt Solution
The client struggled as they grew; and needed a supplier to partner with them for solutions. Combining ColorArt's extensive knowledge of the health and insurance industries with print capabilities, ColorArt developed several business solutions to meet this client's needs:
  • Tracking and greater visibility of member communications
  • Audit trails
  • Customer Service: unified member view
  • Tighter turn-times: mailing SLAs
  • Ability to divert mailings in process
  • Increasing regulatory requirements
  • Reporting
  • Reprint management
  • 100% mail verification reporting
To support these requirements, ColorArt invested in an APT system or Automated Production Tracking system, which allowed our production teams to:
  • Manage large volumes with increased visibility & tracking
  • Monitor against SLA, including early insights into due dates and potential delays
  • Easily locate jobs/batches on the production floor
  • Real-time data collection
  • Export a wide variety of custom and standard production reports for the client
Results
We achieved 100% mail verification and met our SLA 100% during the Open Enrollment season, which included over 2.5 Million packets mailing over a 6-8 week peak season. Production was able to see when batches were due and when mail files were in danger of missing their due date. ColorArt has further invested expanding the APT system to allow for tracking of mailings on additional pieces of equipment; such as adding tracking cameras on additional inserters and adding additional hand scanners in the hand-fulfillment area for mailing.

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ColorArt Locations
New York
Express Printers
One Saxwood Street
Deer Park, NY 11729
Orders@ExpressPrinters.com
www.ExpressPrinters.com
Directions
Indiana
ColorArt Peru
(Formerly Modern Graphics)
179 North Miami Street
Peru, IN 46970
Sales@ColorArt.com
www.ColorArt.com/Indiana
Directions
OHIO
Logos@Work
937 S. Patterson Blvd.
Dayton, Ohio 45402
Sales@ModernGraphics.com
www.LogosAtWork.com
Directions
Indiana
ColorArt Lafayette (formerly Lafayette Printing)
1400 Teal Rd Ste 1B
Lafayette, IN 47905
Sales@ColorArt.com
Directions
Tennessee
ColorArt Tennessee
(Formerly Golden Circle Graphics)
2252 DR. F.E. Wright Drive,
Jackson, TN 38305
Sales@ColorArt.com
www.ColorArt.com/Tennessee
Directions
FLORIDA
DAS Group
150 S. Pine Island Rd., Suite 300
Plantation, FL 33324
Sales@Das-Group.com
www.DAS-Group.com
Directions
Arkansas
ColorArt Joneboro (Formerly Master Printing Group)
5115 East Highland Drive
Jonesboro, AR 72401
Sales@ColorArt.com
Directions
Missouri
Elemoose
2503 N Neergard Ave,
Springfield, MO 65803
Info@Elemoose.com
www.Elemoose.com
Directions
Missouri
ColorArt Headquarters
101 Workman Court
Eureka, MO 63025
Sales@ColorArt.com
www.ColorArt.com
Directions
ILLINOIS
ColorArt Springfield (formerly Frye-Williamson Press)
901 North MacArthur Blvd.
Springfield, IL 62702
Sales@ColorArt.com
Directions
ILLINOIS
ColorArt Chicago (formerly Plerus)
1175 Davis Road
Elgin, Illinois 60123
Sales@CreeksidePrinting.com
www.CreeksidePrinting.com
Directions
Louisiana
Capital Signs & Awnings
902 N.W. Main Street
Bunkie, LA 71322
Sales@CCESigns.com
www.CapitalSignCo.com
Directions
Louisiana
ColorArt Promotions
1224 Creswell Lane
Opelousas, LA 70570
Promo@ColorArt.Com
www.ColorArtPromo.com
Directions
TEXAS
ColorArt San Antonio
5101 S. Zarzamora
San Antonio, TX 78211
Sales@ColorArt.com
www.ColorArt.com
Directions
Texas
ColorArt San Amarillo
109 S. Fillmore
Amarillo, TX 79105
Sales@ColorArt.com
www.ColorArt.com
Directions
Texas
ColorArt Fort Worth
(Formerly Cockrell Enovation)
1001 Northeast Loop 820
Fort Worth, TX 76131
Sales@ColorArt.com
www.ColorArt.com
Directions
Nevada
Las Vegas Color Graphics
4265 W. Sunset Road
Las Vegas, NV 89118
Sales@ColorArt.com
www.ColorArt.com
Directions
New Mexico
Desert Paper & Envelope
2700 Girard Blvd. NE
Albuquerque, NM 87107
Info@DesertPaper.com
www.DesertPaper.com
Directions
New Mexico
Topform Medical
2700 Girard Blvd NE
Albuquerque, NM 87107
Sales@TopformData.com
www.TopformMedical.com
Directions
New Mexico
Envelopes Direct
2700 Girard Blvd NE
Albuquerque, NM 87107
Sales@envelopesdirect.com
www.envelopesdirect.com
Directions
California
ColorArt Digital Agency
1382 Valencia Avenue
Suite B, Tustin, CA 92780
DigitalAgency@ColorArt.com
www.ColorArtDigital.com
Directions
India
ColorArt India
Business Leader
201/202 Lakhani Centrium,
Plot 27, Sector 15, CBD Belapur
Navi Mumbai 400614
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